tag:blogger.com,1999:blog-8137857716187567509.post8265760437997746353..comments2024-01-18T02:47:12.669-08:00Comments on Tregear Vean: Charitable giving.Revjeanrolthttp://www.blogger.com/profile/12744131101249601856noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-8137857716187567509.post-44247631873764291582011-05-25T09:52:20.061-07:002011-05-25T09:52:20.061-07:00I'm usually polite, but when someone persisten...I'm usually polite, but when someone persistently refuses to break their scripted spiel and listen to what I am trying to say to them, I put the phone down on them.<br /><br />There is a limit to patience.(from GOM) (Grumpy Old Man) :)UKViewerhttps://www.blogger.com/profile/18114944341930758335noreply@blogger.comtag:blogger.com,1999:blog-8137857716187567509.post-9255868189781735822011-05-25T08:19:37.985-07:002011-05-25T08:19:37.985-07:00Since writing this a few hours ago we have now had...Since writing this a few hours ago we have now had another three calls. Thanks for the feedback . Its interesting that this is a repeated problem for many of us...I have never actually worked in this area and I can imagine how difficult it must be but surely if the person on the other end of the line tells you they are not interested then that should send out the signal that its time to stop talking. <br />The girl from the RSPCA just now talked non stop even though my husband tried to stop her. What makes it worse is that we already support them...<br /> She asked us about our pets so my husband tried to tell her that we had just lost our cat. Undeterred by a mere detail she then asked what sort of dog we had. I wanted to just take the phone off him but he was being very polite. This sort of thing is asking for a negative response which is a great pity because I know the need is great.Revjeanrolthttps://www.blogger.com/profile/12744131101249601856noreply@blogger.comtag:blogger.com,1999:blog-8137857716187567509.post-61705710018638715782011-05-25T04:19:50.753-07:002011-05-25T04:19:50.753-07:00What I get irked with is those charities that you ...What I get irked with is those charities that you already support, continually send you additional begging letters.<br /><br />I refuse to talk charitable giving over the phone, I insist on receiving some information to allow me to make up my mind on whether or not to support a particular appeal or charity.<br /><br />As you say, emergency given is separate, when something like the Tsumami arises out of the blue.UKViewerhttps://www.blogger.com/profile/18114944341930758335noreply@blogger.comtag:blogger.com,1999:blog-8137857716187567509.post-28875575342753314302011-05-25T03:10:49.739-07:002011-05-25T03:10:49.739-07:00Really interesting piece Jean - good to hear the f...Really interesting piece Jean - good to hear the feedback from the 'target audience' and I'm sure the Institute of Fundraising would be interested to hear your thoughts !<br /><br />When I was a fundraiser I was never a fan of cold calling or 'chugging' in the street - I always fear the risk of bad PR isn't worth the gamble but a lot of the big charities have done the maths and decided it is. Working for a local charity we a)couldn't afford it and b) feared the consequences of getting it wrong. <br /><br />I would be interested in how many of your cold callers were local/national and whether any of them were from explicitly Christian Charities who seem to be better (or as some would have it behind the times) in how they approach their donors. <br /><br />Comment not anonymous just having blogger issues - Jo BMAnonymousnoreply@blogger.com